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SSLv2 and SSLv3 are old insecure protocols that are disabled in most secure servers due to their vulnerabilities. While it is recommended that all servers should use the latest secure version of SSL protocol, some unmanaged servers may still be using the old protocols and weak ciphers. The following message can show in the mail error logs: TLS client disconnected cleanly (rejected our certificate?) 2. Since they are less trusted than the ones issued by an authority, some recipient servers may reject self-signed certificates. Mail servers can also have their own self-signed certificates. So, if a mail server that was working fine with TLS suddenly starts giving error, it could be due to expired SSL certificate. SSL certificates have a validity period, after which they would expire. These certificates can be self-signed or issued by a certificate authority (CA). SSL certificate errorsįor TLS secure transmission, the servers communicating with each other should have SSL certificates installed. Handshaking for secure TLS transmission can fail due to these main reasons: 1. Read: How to fix error ‘421 Too many concurrent SMTP connections’ in cPanel and DirectAdmin servers What causes the error ‘403 4.7.0 TLS handshake failed’? When this handshaking attempt fails during a secure email transmission, it shows the error message ‘403 4.7.0 TLS handshake failed’, to the sender. During handshake, server authentication is done, cipher suites for encryption are matched and keys are shared between the two servers. TLS ensures email encryption via a “handshake” protocol. These keys are used to encrypt and decrypt messages during the secure email transmission. The sender and recipient mail servers have a set of public and private keys. TLS protocol is used for encrypting the data that is transmitted during email communication. The error happens in mail servers that try to use TLS protocol for email transmission. What is ‘403 4.7.0 TLS handshake failed’ error? ![]() The following addresses had permanent fatal errors - (reason: 403 4.7.0 TLS handshake failed.) The error message that will be displayed to the sender is: ![]() Debugging and fixing email errors is a common task we perform in our Outsourced Web Hosting Support services provided to shared server owners.Īmong the common mail server errors, ‘403 4.7.0 TLS handshake failed’ error happens when a sender tries to send mail to a recipient using secure TLS protocol.
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